New York, NY (March 24, 2021) – Epstein Becker Green (“EBG”) is proud to announce that it has been recognized in the BTI Client Service A-Team 2021: The Survey of Law Firm Client Service Performance.
Among all law firms surveyed, corporate counsel believe that “the firm’s client service is in the Top 10% of the law firms serving the world’s largest clients,” earning EBG a Top 50 ranking for delivering mission-critical and excellent client service.
The Client Service A-Team report is derived solely from direct client feedback by more than 350 corporate counsels’ in-depth interviews. BTI’s research revealed that EBG is one of a select group of law firms to be “singled out – by name – by legal decision makers for their prowess in … driving superior client relationships.”
According to BTI, “The pandemic created the most compelling need for superior client service as clients had no time to deal with anything less … Clients now have the highest expectations of law firms they have ever had.”
“Our clients responded to the challenge of the public health emergency by working around the clock, and innovating in serving their customers and, in healthcare, their patients,” said Mark Lutes, Chair of EBG’s Board of Directors. “We have been privileged to work alongside of them as they met their workforce, patient care and competitive challenges.”
For more information on BTI’s methodology, please visit BTIConsulting.com.
About Epstein Becker Green
Epstein Becker & Green, P.C., is a national law firm with a primary focus on health care and life sciences; employment, labor, and workforce management; and litigation and business disputes. Founded in 1973 as an industry-focused firm, Epstein Becker Green has decades of experience serving clients in health care, financial services, retail, hospitality, and technology, among other industries, representing entities from startups to Fortune 100 companies. Operating in locations throughout the United States and supporting domestic and multinational clients, the firm’s attorneys are committed to uncompromising client service and legal excellence. For more information, visit www.ebglaw.com.