Robert Hudock Quoted in “CMS Clears Up Texting Patient Info Policy”

Financial Buzz

Robert J. Hudock, a Member of the Firm in the Health Care and Life Sciences practice, in the firm’s Washington, DC, office, was quoted in Financial Buzz, in “CMS Clears Up Texting Patient Info Policy,” by Marco Zhou.

Following is an excerpt:

The CMS, after some confusion, cleared up matters related to texting patient information during the first week of January. It sent the necessary Survey & Certification Letter to clear any confusion. The communication stated that messages exchanged among clinicians could be permitted under a specific condition. The condition is that the platform for exchanging messages should be a secure one. The CMS stated that texting the patient orders across all platforms, specifically public and non-secure ones cannot be allowed under any conditions. …

The report by HCCA stated that the association wrote of a minimum of two hospitals having received emails from the CMS stating that texting will not be allowed even if the application was a secure one. The email correspondences buttressed its proof with meetings being held with vendors of secure texting apps. It also mentioned the section of Condition of Participation in Medicare concerning medical records retention. The confidentiality clause was cited as the factors in the no-texting decision taken by the center.

Robert Hudock, member, Epstein Becker & Green, stated in the report published by the HCAA that if the texting solutions are applicable for classified military applications, then it is good for hospitals as well. He added that a lack of security means going back to ancient times. Such stress on texting shows its important status as a resource when it comes to healthcare communication.