Alan J. Arville and Spreeha Choudhury, attorneys in the Health Care & Life Sciences practice, in the firm’s Washington, DC, and Newark offices, respectively, co-authored an article in Pharmaceutical Executivetitled "Navigating Pharmacy Models and Regulatory Pitfalls When Launching Direct-to-Consumer Programs."

Following is an excerpt:

President Trump’s May 2025 Executive Order on “Most Favored Nation” (MFN) pricing placed new pressure on drug manufacturers, requiring them to match lower drug prices paid by patients in other developed countries. Two months later, the administration escalated its demands, sending letters to 17 of the largest manufacturers insisting on binding commitments to cut U.S. drug costs, expand Medicaid discounts, and, most notably, roll out direct-to-consumer (DTC) programs for high-volume drugs.

Even before these directives, manufacturers had already begun developing DTC programs: branded cash-based platforms that sell prescription medicines directly to patients, bypassing traditional “middlemen”. Manufacturers point to these programs as a way to improve patient experience and access to medicines by offering lower pricing when insurance coverage falls short.

However, launching DTC models is not a straightforward task. It requires navigating regulatory and licensing rules, especially those governing manufacturer relationships with consumers, prescribers and pharmacies. For this reason, despite the administration’s push for immediate action, the infrastructure needed for successful DTC programs cannot be built overnight.

Key components of a DTC program

At first glance, selling prescription drugs directly to patients may appear simple. However, in practice, it is a highly regulated activity that will likely require at least one pharmacy to dispense drugs. It will also, of course, require physicians and consumers to be aware of the availability of the DTC program. Manufacturers may also wish to make consumers aware (e.g., via the dedicated DTC program website) of providers with the appropriate specialty to assess whether the product should be prescribed, including, where appropriate, telemedicine providers. …

Jump to Page

Privacy Preference Center

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.