Adam S. Forman and Nathaniel M. Glasser, Members of the Firm in the Employment, Labor & Workforce Management practice, co-authored an article in Reuters Practical Law The Journal, titled “Implementing Workplace AI Tools.”
Following is an excerpt:
As businesses across industries continue to adopt and invest in workplace AI tools, they must conduct thorough assessments before using those tools to make employment decisions … This article identifies key issues for employers to consider and questions to ask of AI vendors. It is designed for use by private sector employers with their non-unionized workforce. Although this article is jurisdiction neutral, it will be useful to employers in all states, including those subject to jurisdiction-specific requirements, such as New York City’s Automated Employment Decision Tool law. …
Assess Best Use Cases for Your Company
- Determine the areas in which your company may most benefit from workplace AI, such as:
- hiring and onboarding new employees, aided by assistive chatbots;
- recruiting and sourcing candidates;
- screening resumes;
- conducting interviews;
- testing candidates’ aptitude and cognitive ability;
- planning employee career paths;
- succession planning;
- monitoring employee productivity; and
- improving employee productivity using generative AI, such as ChatGPT.
- Evaluate the company’s risk tolerance regarding the use and promotion of new technologies.
- Determine the company’s budget for adopting and implementing workplace AI in a compliant manner.
Conduct an Internal Workplace AI Audit
- Identify the workplace technologies, including AI tools, your company is already using to aid in any decision impacting employees’ working conditions.
- Determine whether the company’s workplace technologies:
- meet the current needs, in whole or in part, of the business;
- are job related and consistent with business necessity; and
- are compliant with any applicable federal, state, and local laws and regulations.
- Consult with the business and end users to determine whether and to what extent the company’s workplace tools have been subject to internal or external auditing.
