Amy Lerman, Member of the Firm in the Health Care & Life Sciences practice, in the firm’s Washington, DC, office, was quoted in Part B News, in “Shutdown Slows Claims, Blocks Telehealth; Plan Now, Alert Patients,” by Roy Edroso. (Read the full version – subscription required.)
Following is an excerpt:
Like previous federal government shutdowns, the one that ensued when Congress failed to produce a continuing resolution (CR) on the budget by Oct. 1 has implications for providers. You should reduce the chances of harm by planning to address them now. …
Educate your staff.
Amy Lerman, a health regulatory lawyer with the Epstein Becker Green firm in Washington, D.C., says patients aren’t the only ones who need to know about these changes. Not only providers but also schedulers, billers and others need to understand “how the reversion back to pre-pandemic Medicare requirements for telehealth services will impact the operations of the practice, in terms of both clinical and administrative workflows,” she says. “Training on how to handle patient questions, to adjust appointment scheduling, and to navigate the new billing landscape, can and should be part of these educational efforts.”
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