Laura C. Monaco, Associate in the Employment, Labor & Workforce Management practice, in the firm’s New York office, was quoted in HealthLeaders, in “6 Steps to Manage Violence Against Hospital Healthcare Workers,” by Christopher Cheney.
Following is an excerpt:
Workplace violence against healthcare workers by patients and patients’ family members has reached epidemic proportions at hospitals, but there are strategies hospital leaders can implement to cope with the problem.
Hospitals carry a heavy workplace violence burden, with about three-quarters of U.S. workplace assaults occurring in healthcare settings, according to a report by the Occupational Safety and Health Administration. Workplace violence is prevalent in emergency departments—78% of emergency physicians have reported being targets of workplace violence in the prior 12 months.
The scope of the peril for healthcare workers is so immense that hospitals have an obligation to address assaultive behavior in the workplace, says Laura Monaco, JD, an associate in the Employment, Labor, and Workforce Management practice at Epstein Becker Green in New York.
“We’re not just talking about punching or hitting—it’s also things like spitting, biting, and shoving. Employers have to be mindful this is an urgent situation that they need to be on top of and have a laser-focus on because it is such a large threat,” she says.
There are six steps hospital leaders can take to manage workplace violence against healthcare workers. …
- Know Your Jurisdiction
- Set Policies and Protocols
- Mandate Assault Reporting
- Investigate Violent Incidents
- Enforce Policies
- Press Charges