March 28, 2022 | Firm Announcements | less than a minute
Director of Marketing Communications
New York, NY (March 28, 2022) – Epstein Becker Green (EBG) is proud to announce that it has been recognized in the BTI Client Service A-Team: Survey of Law Firm Client Service Performance 2022 report “as an unparalleled leader in client service.”
According to BTI, “Clients are facing peak workloads. They are making more decisions than ever about strategy and approach. These are the drivers behind the new attributes—clients want practical counsel, able to deal with multipronged issues, with the best team. … A savvy group of 281 law firms were able to deliver on client service expectations. These firms knew how to help their clients and acted quickly—without being asked.”
“In 2021, our clients faced another year of adapting to rapidly evolving legal, regulatory, and market circumstances. Yet great change also brings great opportunity for them to adopt innovative approaches to doing business,” said Mark Lutes, Chair of EBG’s Board of Directors. “Our concentration and focus on health care and life sciences; employment, labor, and workforce management; and related litigation strategies allowed us to help clients quickly navigate new business conditions and strategically plan for a brighter future.”
The Client Service A-Team report is derived solely from direct client feedback from more than 350 corporate counsels’ in-depth interviews. BTI’s research revealed that EBG is one of a select group of law firms to be “singled out—by name—by legal decision makers for their prowess in … driving superior client relationships.”
For more information on BTI Consulting Group, Wellesley, MA, and their research methodology, please visit BTIConsulting.com.
Epstein Becker & Green, P.C., is a national law firm with a primary focus on health care and life sciences; employment, labor, and workforce management; and litigation and business disputes. Founded in 1973 as an industry-focused firm, Epstein Becker Green has decades of experience serving clients in health care, financial services, retail, hospitality, and technology, among other industries, representing entities from startups to Fortune 100 companies. Operating in locations throughout the United States and supporting domestic and multinational clients, the firm’s attorneys are committed to uncompromising client service and legal excellence. For more information, visit www.ebglaw.com.