The Consumer Perspective on Health Care Delivery: Session I, Thought Leaders in Population Health Webinar Speaker Series


Keynote Speaker:
Chuck Alston, Senior Vice President, Director of Public Affairs, MSL, Washington, DC (Publicis' strategic engagement group), and Advisor to the Robert Wood Johnson Foundation on the health care quality portfolio.

Alston, a specialist in health care systems communication, will share the learning from focus groups and his national experience as to how health systems can best communicate with consumers/patients on medical evidence with shared decision making. This presentation will challenge many of the pre-existing notions suggesting the best way to communicate with consumers, patients and their families.

Watch the Video or Download the Slides — password required

If you have questions regarding this event, please contact Kiirsten Lederer at
(212) 351-4668, or
[email protected].