2020 Letter to Our Clients
This year was hard for all of us. Many faced tremendous loss and unimaginable challenges. But as we reflect on this past year, our top takeaway is gratitude. Thank you to our clients, our employees, and friends of the firm. We were honored to serve your health care and life science organizations, your workforces, your businesses, and our communities.
Looking back on this year, the industries we serve were able to overcome and achieve truly remarkable results in the face of a public health emergency and economic uncertainty. Our clients persevered through collaboration, innovation, and resilience.
Health systems and other providers shifted at breakneck speeds to safely provide care and meet demand amid the COVID-19 crisis. We worked with physicians to ramp up telehealth services and helped companies in the pharmaceutical and medical device industries address testing, drug and treatment approvals, and shortages of supply. We felt fortunate to work alongside innovative companies and minds.
Employers moved swiftly to enact remote work plans, implement new paid leave policies, and offer creative employee benefits. Businesses made safety a top priority for their employees by beefing up their workplace safety plans and procedures. We understand that workforce transformation remains rapid and critical as we support employers in transitioning their organizations to the new normal as we emerge from the COVID-19 pandemic. We’ll continue to monitor and inform you about the latest developments.
Internally, here at Epstein Becker Green (“EBG”), we witnessed the many ways our employees cared for one another and our communities. As our country confronted injustice, our employees came together to share their experiences with racism in their personal lives and to engage more deeply with the firm’s diversity and inclusion programs. Groups of employees also launched charitable and pro bono initiatives to address the inequalities the pandemic intensified.
Teamwork, entrepreneurial adaptability, and respect have long been core values of EBG. This year, despite the challenge of the public health emergency, has been one of the most satisfying times we’ve experienced in serving health care companies adapting and responding and clients seeking to appropriately manage their workforces to meet that challenge. We are extremely proud of the client service and firm initiatives described throughout this report.
We expect another period of rapid change in the year ahead, and we are ready to partner with you as you meet those challenges and act on the opportunities presented to your business. Whether this was the first year we worked with you, or our relationship was established decades ago, thank you.