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Many organizations today rely on outsourcing—the transfer of certain business or management activities, such as IT and back-office operations, to an external third party—to cut costs and maintain their global competitiveness. But outsourcing also has risks. Besides experiencing a loss of control over the outsourced activities, the organizations could fall victim to poor quality service, fraud, and data leaks, among other things.

Epstein Becker Green's Outsourcing Practice Group supports clients through all stages of an outsourcing project to ensure that their interests are properly protected. Our team has extensive experience preparing and negotiating the appropriate agreements and related schedules, whether the project entails outsourcing the core business functions of a client; specific processes or functions pertaining to a client's business; or software integration, development, and support.

Specifically, attorneys in the Outsourcing Practice Group:

  • Work closely with clients and third-party consultants in preparing the initial request for proposal (RFP) and selecting appropriate vendors
  • Structure and negotiate core business, back office, and information technology related outsourcing arrangements and related schedules to ensure that the client is contractually protected and retains control and flexibility, beginning with the transition of services and continuing throughout the lifecycle of the outsourcing arrangement
  • Structure joint ventures related to future outsourcing projects
  • Provide advice on renewals and the restructuring of existing outsourcing arrangements

In addition, since many outsourcing transactions have a labor component, we are able to leverage our firm's vast labor experience and knowledge to address any labor-related issues, union or otherwise, when structuring a deal.

Our team has handled matters covering a broad range of industries, including outsourcing arrangements involving the off-shoring of data in the health care industry and sophisticated end-to-end transactions for leading print/media companies. We know our clients' businesses and the industries in which they operate. Accordingly, we are able to recommend appropriate and effective outsourcing structures and tailor deal terms to the context of our clients' industries and objectives.

Representative Matters

  • Prepared complex U.S.-India outsourcing arrangements involving Fortune 100 companies and health care clients

Awards and Activities

  • In 2011, the Outsourcing Practice Group negotiated outsourcing transactions for media and publishing industry clients. The base contract value of these transactions was approximately $145,000,000 ($345,000,000 if fully exercised).